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SATISFACTION
GUARANTEE
BellClocks.com
stands behind every product we sell. We promise to provide the absolute
best service, and shopping experience.
Your satisfaction is guaranteed with our “no matter
what” return, and Shipping Assurance policies.
BellClocks.com
(Windward
Instruments) is licensed with the State of Indiana, and is an
Authorized Distributor of every product we sell. We are happy to answer
any questions you may have. Please contact us by mail, email, or call
(toll-free): 1-800-210-0492.
"No Matter What"
RETURN POLICY
If you are dissatisfied with your purchase for any reason, you may
return it -
no matter what - within 15 days of receipt.
We’ll even arrange
for pick up
of your item, and the return shipping upon request.
Please
contact us within 15 days of receiving your item for our return
authorization.
You may request a pick up at that time if desired. Please insure return
shipments, as we are not responsible for shipping loss or damage. Upon
our
receipt of your return, and verification of condition, you may elect
a credit
toward another purchase, or a refund of your purchase price (less
return
shipping
charges, and restocking fee, if applicable).
Terms: Return
authorization
required. Returns must be in new,
unused and resalable condition, with original packaging and contents.
In-store credit toward purchase must be used within 30 days.
Exclusions: The
following items are covered
by warranty for defect, but are not returnable for refund or
credit:
(1)
Customized, directly engraved, or personalized items (including
re-sized). (2) Ocean Clocks products (3) Yachting Instruments Ltd.
products
(including Tidemaster UK
watches) or ashortwalk products. (4) Chelsea Clock products. (5)
Accessory items (mounts,
sensors,
wiring, etc.). (6) Discounted and/or volume orders of any size. (7)
Government,
corporate, and institutional orders (except individual gifts).
PRICING
We maintain
competetive prices on all the products we sell. When
comparing prices, please compare the price of the exact same
item - including
shipping costs, and "handling fees", as this can add significantly to
your final "delivered" price.
For full description of our business
policies, please visit our policies page.
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