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My Order Didn't Arrive

Orders shipped via Priority and Express shipping options can be tracked with the tracking number sent to you via email on our shipping carriers' Web sites. If you wish to track a UPS order, go to Track Your Orders. Orders shipped internationally cannot be tracked. If you still have questions about an order that has not arrived, please contact us and one of our knowledgeable Customer Service Associates will be happy to help you.

See more on our Shipping Times.

 


I Have Not Received An Email Verification of my Order

If you have not received an email verification of your order within 1 business day of your order, please check the spam folder of your email program. Some words that can cause your spam filter to 'catch' your order verification:

Clock
Ship
Sextant

If you cannot retrieve your order verification, or tracking information, please contact us or call us at 1-800-210-0492 and one of our knowledgeable Customer Service Associates will be happy to help with sending you a duplicate copy of your order via email or USPS.



 

Do you have questions?
Please email us or call us at 1-800-210-0492 and a knowledgeable Customer Service Associate will help you.
We're happy to serve you!

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Toll-Free Customer Service: 1-800-210-0492 Mon-Fri: 9:00 am to 6:00 pm EST Sat: 8:00 am to 12:00 noon EST
Contact Us: service@bellclocks.com Visit our Company Website at: WindwardInstruments.Com

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